Intrepid Investment Bankers announced that Collective Solution has officially completed its sale to GlowTouch, a global leader in tech-enabled customer experience outsourcing solutions. The combined businesses have been rebranded under UnifyCX. Intrepid acted as the exclusive financial advisor to Collective Solution.
Founded in 2002 in Los Angeles, Collective Solution is a global provider of customized call center solutions including customer service and revenue generation tailored for some of the largest enterprises in the world. With
locations in the US, Jamaica, Honduras, and The Philippines, Collective Solution is a one stop shop for near-shore and offshore service delivery.
“Intrepid delivered an amazing, high-quality deal execution with domain knowledge and professionalism, resulting in a great outcome for the company and its shareholders. The Intrepid deal team brought a tremendous depth of knowledge and assisted us in navigating the process and lead us to an outstanding result with a great new partner,” said Robert Camacho, CEO of Collective Solution.
“It was an honor working with the Collective Solution team and management in facilitating this strategic transaction to deliver another successful transaction with the shareholders,” said Christopher Park, Head of the Software & Services practice at Intrepid. “The Collective team has built a truly differentiated service offering which is evident by its impressive, blue-chip customer base. We see tremendous opportunities and synergy between these two companies and are excited to watch the business continue to flourish,” added Jeff Becker, Managing Director at Intrepid.